Cranbourne Bathroom Renovations

Frequently asked questions

How quickly will I hear back after sending the quote form?

One business day is the standard. Attach two or three photos, rough measurements of the room and the year the house went up, and the reply either carries a written price or a time to come and look at it. Anything that arrives over a weekend is picked up first thing Monday.

Is the price you give me the price I actually pay?

Yes, for the scope printed on it. Anything uncovered once the old lining comes off is photographed, priced and sent to you for approval before a tool goes near it. Nothing extra is started on a verbal nod in the driveway, which keeps both sides clear about what was agreed and what it costs.

Can we keep using the toilet while the work is on?

Through most of the program the pan is reconnected each evening, where the pipework allows it. It cannot stay connected during the strip out, during the rough in, or while the membrane is going down and curing. Say so on the quote form if there is only the one bathroom in the house, because the order of the trades gets arranged around that.

Do you supply the tiles and tapware, or do we buy them?

Either way works. Most owners take the supply allowance written into the quote and choose against it at a Dandenong or Springvale supplier, which keeps replacement of a cracked tile simple two years later. If you would rather buy your own, the quote says so and spells out what installing owner supplied items covers.

Who is looking after the job day to day?

One supervisor owns the job from strip out through to walk through, and that is the person you ring. The trades rotate through the program, the supervisor does not. You get a name and a mobile number on the first day rather than a general office line.

What happens if something bad turns up behind the old wall lining?

Rot in the bottom plate, damaged studs around an old base, and framing that was never treated all show up once the sheeting is off, most often on houses past thirty years of age. Work pauses, you get photographs, a price and a plain explanation, and the repair proceeds once you approve it. This is the most common reason a fixed price moves.

Which suburbs around Cranbourne do you work in?

All of postcode 3977 and the parts of Casey around it: the township, Cranbourne North, Cranbourne West, Cranbourne East, Botanic Ridge, Junction Village, Devon Meadows, Clyde North and Sandhurst. Travel inside that area sits in the quoted price rather than appearing later as its own line.

Where does the skip go if we live on a court bowl?

Most township driveways take a skip for the length of the job. On a narrow frontage or a court bowl the usual answer is smaller bins swapped over as they fill. Where a bin has to stand on the road or the nature strip, a City of Casey permit is arranged before it lands. The quote states which applies and who pays the fee.

What paperwork do we end up holding at the end?

A folder handed over on the last day: the plumbing and electrical certificates, the waterproofing evidence naming the product and the person who applied it, any asbestos clearance, and the warranty details for the fixtures. Keep the folder with the house records, because it is what gets asked for years later at sale.